Returns & Exchanges

At Sister Jane, we want you to be completely in love with your unique pieces. If your order isn't quite right, you can return any unworn items with original tags attached within 14 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all Sister Jane tags and labels remain intact to qualify for a refund.

3

Ship It Back

Generate your prepaid shipping label through the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our boutique team inspects your return, we will process your refund to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing